In order to be in a constant state of growth, it is important to know that you don’t know! What I mean by this is that while an individual sales person can knock themselves out to improve their technique, put in countless hours, and chase down every possible hint of a lead, unless they expand their knowledge by way of those around them, they will still remain limited in their success.
The mantra to keep in mind in regard to being better at what you do is this: always ask questions!
Asking Questions ? Growth = Success
There is a wealth of knowledge to be gained from the people around you. Understanding the sales process from the perspective of your co-workers will enrich your understanding of your piece of the process and enable you to be better at it.
Think about the details and nuances of your own work that you know for a fact people aren’t aware of. Remember that every person knows such things about their own job. When you know these things about the work others do, that information will make you better at your own work!
When you need help in a sales process, you most likely think of going to your sales manager. While this is appropriate, instead of just asking for help, take opportunities with your sales manager to ask things like “What are some of the frustrations in your job.” And, don’t stop at your sales manager when asking questions. What questions could you ask your division president, your department head, or your lender?
APPLICATION IDEA: Stop right here and think about whom you might practice your curiosity skills on and what you might ask that person. Then schedule it. Now!
Asking appropriate questions at appropriate times does not communicate ignorance. A timely and thoughtful question communicates a desire to grow and an interest in those around you. When done well, asking questions makes the people around you feel respected, which is a bonus to increasing your own knowledge!
Get curious about how other people in your industry do their jobs and what challenges they face. When you are bold enough to ask questions, your world will change!
SUMMARY: Top sales professionals have this in common: they always want to be better. The best and easiest tool to use in an effort to get better is this: Ask questions!
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Thank You
Barry Dillah
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